Accessibility

Ski amadé GmbH strives to make the shop system accessible to all users.

Compliance status
This website is partially compliant with the AA level of the ‘Web Content Accessibility Guidelines – WCAG 2.1’ and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.

Non-accessible content
The following content is not accessible:

  • The purchased voucher product can be downloaded as a PDF file. The PDF file itself is not accessible, but this should not prevent the purchaser from giving it as a gift or the recipient from redeeming it. If you have any problems or questions about your PDF voucher, please contact us using the contact details below.
  • Emails sent by the system and purchase receipts are currently not accessible. We are working on optimisations.
  • Text with image as background in the news slider and categories (depending on the image selected, this may result in low contrast).
  • Some images have missing or suboptimal alternative text.

Preparation of this accessibility statement
This statement was prepared on 13 May 2025. The system was tested for WCAG 2.1 conformance level AA in cooperation with incert when it went online. This statement was last updated on 18 September 2025.

Feedback and contact details
If you notice any barriers that prevent you from using our website – problems that are not described in this statement, deficiencies in compliance with accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.

Contact:
Email: info@skiamade.com
Postal address: Prehauserplatz 3, 5550 Radstadt, Austria

Enforcement procedure
If you are not satisfied with the responses received from the above contact option, you can submit a complaint to the federal complaints office for digital accessibility.
Click here to go directly to the contact form